Last updated: 12 March 2026

1. Information We Collect

When you contact us via WhatsApp, we collect your phone number and message content to provide product pricing and inventory information.

2. How We Use Your Information

Your information is used solely to respond to your enquiries about forklift parts pricing, stock availability, and related services.

3. Data Storage

Messages are stored securely to maintain conversation history and improve our service quality.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except as required to provide our services (e.g., Meta/WhatsApp for message delivery).

5. Data Retention

We retain conversation data for business purposes and delete it upon request.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly.

7. Contact

LYF Forklift Parts Sdn Bhd

Email: sales@lyf.com.my